VoIP Call Center Platform

Multi-tenant call center SaaS with IVR, call routing, live monitoring, and analytics.

A complete call center platform built for scale. Features include multi-provider VoIP integration (Twilio, Telnyx, SignalWire), IVR flow builder, real-time call monitoring with barge and whisper, agent dashboards, and detailed analytics. Handled architecture, backend APIs, and real-time infrastructure end to end.